The IT project for why you don’t need one
Software approval processes differ everywhere and ask the same five things underneath. Here are Colega's answers to all of them — and why most of a standard higher-education questionnaire comes back not applicable. Written to be forwarded to IT unedited.
The pattern every process follows · Why most of it doesn't apply · Do you need an assessment at all? · The answers · A business case, if you need one · What we can't claim
The pattern every process follows
Software approval looks different at every institution and asks the same things underneath. The two frameworks most of these processes are built on are public, so the shape is easy to see.
- HECVAT — the Higher Education Community Vendor Assessment Toolkit, built by EDUCAUSE, Internet2 and REN-ISAC in 2016 and used by 240-plus institutions. Its current version runs to 321 questions; even the old "Lite" screening version was 62. It exists because every department used to write its own questionnaire, producing inconsistent reviews and vendor fatigue.
- The NCSC Cloud Security Principles — 14 principles covering data in transit, asset protection, separation between customers, supply chain, identity and authentication, and audit. The reference point for UK public-sector and university cloud assessments.
Reading across UK and US institutional policies alongside those frameworks, the same five gates come up every time:
- What class of data is involved? Personal, special-category, or regulated (HIPAA, FERPA, PCI).
- How many people, and which groups? Most policies scope themselves to groups rather than individuals.
- How do people sign in? SSO and multi-factor authentication, frequently mandatory.
- Where does the data live, and who else touches it? Region, sub-processors, supply chain.
- What does it cost? Which decides whether Procurement and a tender threshold are involved.
Why most of it doesn't apply here
All 321 of those questions rest on two assumptions: that the service holds institutional data, and that it connects to institutional systems. They are good assumptions — almost every product in the category meets both.
Colega meets neither, and not as a configuration choice. It is built so that both are impossible:
- Nothing to connect. No SSO, no directory sync, no calendar integration, no API into your systems, no webhooks, no browser extension, no installed software. There is no integration surface, so the supply-chain, interface-protection and separation questions have nothing to describe.
- Almost nothing to hold. A name, a work email address, a role, and the times a room was booked. No special-category data, no regulated data, no institutional records, and no meeting content — there is no field for a subject, so the confidential thing the review is protecting was never collected.
Send the questionnaire and most sections come back not applicable — not as an evasion, but because the risk surface each one measures does not exist. That is what "no IT project" means in practice: not that the review is skipped, but that there is very little left for it to find.
So: do you need an assessment at all?
Many policies scope themselves to groups of people using a cloud tool that processes personal or sensitive data, and exempt what falls outside that. Worth reading your own exemption list before starting a process you may not need. Against these facts:
- The only personal data is a name and a work email address. Plus a role, and an end date if someone is on a guest pass. That is the complete list.
- No special-category data. No health, biometric, genetic, racial, political, religious, union or orientation data — there are no fields for any of it.
- No institutional data is connected, imported or accessed. Nothing is synced from your directory, your calendar or your files.
- No meeting content of any kind. No subject, title, description or attendee list — not "we don't display it", but no column in the database to put it in.
- A privacy impact assessment, if your policy triggers one on any personal data, has a very short scope: two fields and a room booking.
This is a prompt to read your own policy, not legal advice. If an assessment is required regardless, everything below is what it will ask for.
The answers, in form order
Software details
What does this software do?
Books meeting rooms in a shared building. An administrator creates the rooms and invites the people allowed to use them; those people book from a phone or laptop. Bookings that nobody checks into are released automatically so the room goes back into circulation.
Supplier contact
Andres Urena — legal at meetcolega dot com. You will get an answer from the person who wrote the code.
Is there a demo?
Yes — ask and you will be given a working building with sample rooms, rather than a video. There is nothing to install to try it.
Cost
Approximate cost, and the licensing structure
A flat monthly fee per building — deliberately not per seat, so adding people never triggers a headcount conversation or a licence true-up. Pilots are free and time-limited by agreement.
Minimum term, auto-renewal, enterprise licence?
No minimum term, no auto-renewal clause, no separate enterprise tier. Billing is by invoice; no card details are ever entered into the product.
Worth checking against your competitive-tender threshold before you route this to Procurement. A per-building fee for one or two buildings normally sits well below it, and a free pilot has no threshold at all.
Sign-in and authentication
Does the supplier support MFA and/or SSO?
Neither, and the reason matters. Colega has no passwords at all. Signing in means entering your email address and clicking a single-use link that expires in 15 minutes. There is no password to reuse, phish or breach, and no credential database to steal.
The practical consequence for a policy that mandates MFA: the authentication factor is your own mailbox, which is already behind your MFA. Colega does not weaken that control — it delegates to it and adds nothing of its own to compromise.
If your policy requires MFA as a literal product feature rather than as an outcome, Colega will not satisfy it today. Say so early and we will tell you honestly whether SSO for a single-tenant building is on the roadmap rather than pretending the box is ticked.
Which authentication platform?
None — no Duo, Entra ID, Google or other identity provider is contacted. Nothing is registered in your tenant, and no admin consent is ever requested.
Login URL
Users
Which user groups?
Whoever the building's administrator invites — tenants, staff, students, visitors, external members. Access comes from being on a building's member list, never from what an email address ends in, so no domain is trusted and none is required.
Approximate number of users
The size of one building's member list. For a typical incubator or serviced office that is tens, not hundreds; the answer to a "fewer than 50 / more than 50" question is usually fewer, per building.
Administrator accounts
As few as one. Reception normally holds it. A shared mailbox works as an administrator account if that is how your building already operates.
Data
| Personal data held | Name, email address, role. An end date if the person is on a time-limited guest pass. Nothing else. |
| Special-category data | None. No health, biometric, genetic, racial, political, religious, trade union or sexual orientation data — there are no fields for it. |
| Meeting content | None. No subject, description, agenda or attendee list exists in the schema. Every booking reads as "Name's meeting" to everyone, including administrators and including us. |
| Payment data | None. Billing is invoiced; no card is ever entered. |
| Tracking | One essential session cookie. No advertising, no fingerprinting, no page-level analytics, no consent banner required. |
Where the data is stored
- The database is pinned to the EU. Not "currently hosted there" — it was created with a Cloudflare D1 jurisdiction of
eu, which constrains where it may run and store data. That constraint can only be set when a database is created, so it is a property of this database rather than a setting someone could change later. - Read replication is switched off, so there are no copies of the database in other regions.
- Platform: Cloudflare Workers and Cloudflare D1, served over TLS with HSTS enforced.
- Sub-processors: Cloudflare (hosting and database), Resend (transactional email), PostHog EU (anonymous product analytics, EU region). That is the complete list.
To be precise about what this is and isn't: the guarantee is EU, not UK. Cloudflare offers no UK-only jurisdiction, so if your policy requires data to remain physically within the United Kingdom, this does not meet it and we will say so rather than argue. For UK institutions relying on UK GDPR adequacy for the EEA, it does.
The questions that come next
| Data retention | Bookings are kept while the building is a customer. There is no secondary use, no profiling and no resale, because there is nothing worth profiling. |
| Export and exit | A full CSV export of members, rooms and bookings on request. No lock-in. |
| Deletion | Complete deletion of a site and every record in it within 30 days of a request, normally the same week. |
| DPA | Send us yours and we will work through it; we will not insist you sign ours instead. For a service holding a name, an email address and a room booking, it is usually a short conversation. |
| Integrations | None, by design. No calendar, no directory, no SSO, no webhooks, no API into your systems. Calendar information travels one way only, outward: an emailed invitation file and an optional read-only feed a member can subscribe to. |
| Access by us | Support access to operate the service. Even with it, meeting subjects cannot be read — they do not exist. |
| Incident response | One named person, contactable directly, who will tell you what happened and when. No ticket queue. |
The technical detail behind these answers is on the security page.
A business case, if your process needs one
Most approval routes want a short paper, not a long one. A room-booking tool is a small purchase and a twelve-page business case makes it look like a large one, which summons exactly the process you are trying to avoid. Six short sections is usually the right size:
- The problem, in current-process terms. Not "we lack a system" but the steps people take today — the form, the email to reception, the check for availability, the second form when the time changes. Count them.
- Who it affects. The people booking rooms and the person fielding the requests. Name the reception time it consumes.
- What the tool does about it. Self-service booking, and rooms that release themselves when nobody turns up.
- Why this one. Nothing to connect, nothing to install, no tenant access, no per-seat licensing — so no IT project and no procurement threshold.
- Cost and term. Flat per building; free for a pilot; no minimum term.
- What happens if it doesn't work. Export the data, stop paying, go back to the spreadsheet. The reversal cost is the strongest argument a small purchase has.
If it helps, send us your institution's template and you will get it back filled in, with the claims above stated in your own house language.
What we can't claim
An approval pack that only contains good news is one an assessor stops trusting. So:
- No MFA or SSO as a product feature. Covered above. If your policy reads literally, this is the line it will catch on.
- Colega is not itself Cyber Essentials certified. The underlying platform is Cloudflare; the application layer is a one-person operation and says so.
- No formal accessibility audit, and no VPAT. The product is plain semantic HTML with no custom widgets, which tends to score well, but it has not been tested against WCAG 2.2 AA by anyone qualified. If your process requires a completed VPAT or the HECVAT accessibility section, that is a genuine gap today. Send us what your audit finds and it gets fixed.
- No contractual uptime SLA. It runs on Cloudflare's global network and there is no server to fall over, but that is an architecture, not a guarantee.
- No ISO 27001 or SOC 2. Those are the right questions to ask a large vendor. This is a small tool that holds a name, an email and a room booking.
Still have a question?
Email legal at meetcolega dot com. If your process needs something on this page in a different format — your own form, your own template, a signed DPA — ask, and it will come back completed rather than deflected.