colega.

The IT project for why you don’t need one

Software approval processes differ everywhere and ask the same five things underneath. Here are Colega's answers to all of them — and why most of a standard higher-education questionnaire comes back not applicable. Written to be forwarded to IT unedited.

The pattern every process follows · Why most of it doesn't apply · Do you need an assessment at all? · The answers · A business case, if you need one · What we can't claim

The pattern every process follows

Software approval looks different at every institution and asks the same things underneath. The two frameworks most of these processes are built on are public, so the shape is easy to see.

Reading across UK and US institutional policies alongside those frameworks, the same five gates come up every time:

  1. What class of data is involved? Personal, special-category, or regulated (HIPAA, FERPA, PCI).
  2. How many people, and which groups? Most policies scope themselves to groups rather than individuals.
  3. How do people sign in? SSO and multi-factor authentication, frequently mandatory.
  4. Where does the data live, and who else touches it? Region, sub-processors, supply chain.
  5. What does it cost? Which decides whether Procurement and a tender threshold are involved.

Why most of it doesn't apply here

All 321 of those questions rest on two assumptions: that the service holds institutional data, and that it connects to institutional systems. They are good assumptions — almost every product in the category meets both.

Colega meets neither, and not as a configuration choice. It is built so that both are impossible:

Send the questionnaire and most sections come back not applicable — not as an evasion, but because the risk surface each one measures does not exist. That is what "no IT project" means in practice: not that the review is skipped, but that there is very little left for it to find.

So: do you need an assessment at all?

Many policies scope themselves to groups of people using a cloud tool that processes personal or sensitive data, and exempt what falls outside that. Worth reading your own exemption list before starting a process you may not need. Against these facts:

This is a prompt to read your own policy, not legal advice. If an assessment is required regardless, everything below is what it will ask for.

The answers, in form order

Software details

What does this software do?

Books meeting rooms in a shared building. An administrator creates the rooms and invites the people allowed to use them; those people book from a phone or laptop. Bookings that nobody checks into are released automatically so the room goes back into circulation.

Supplier contact

Andres Urena — legal at meetcolega dot com. You will get an answer from the person who wrote the code.

Is there a demo?

Yes — ask and you will be given a working building with sample rooms, rather than a video. There is nothing to install to try it.

Cost

Approximate cost, and the licensing structure

A flat monthly fee per building — deliberately not per seat, so adding people never triggers a headcount conversation or a licence true-up. Pilots are free and time-limited by agreement.

Minimum term, auto-renewal, enterprise licence?

No minimum term, no auto-renewal clause, no separate enterprise tier. Billing is by invoice; no card details are ever entered into the product.

Worth checking against your competitive-tender threshold before you route this to Procurement. A per-building fee for one or two buildings normally sits well below it, and a free pilot has no threshold at all.

Sign-in and authentication

Does the supplier support MFA and/or SSO?

Neither, and the reason matters. Colega has no passwords at all. Signing in means entering your email address and clicking a single-use link that expires in 15 minutes. There is no password to reuse, phish or breach, and no credential database to steal.

The practical consequence for a policy that mandates MFA: the authentication factor is your own mailbox, which is already behind your MFA. Colega does not weaken that control — it delegates to it and adds nothing of its own to compromise.

If your policy requires MFA as a literal product feature rather than as an outcome, Colega will not satisfy it today. Say so early and we will tell you honestly whether SSO for a single-tenant building is on the roadmap rather than pretending the box is ticked.

Which authentication platform?

None — no Duo, Entra ID, Google or other identity provider is contacted. Nothing is registered in your tenant, and no admin consent is ever requested.

Login URL

meetings.meetcolega.com/signin

Users

Which user groups?

Whoever the building's administrator invites — tenants, staff, students, visitors, external members. Access comes from being on a building's member list, never from what an email address ends in, so no domain is trusted and none is required.

Approximate number of users

The size of one building's member list. For a typical incubator or serviced office that is tens, not hundreds; the answer to a "fewer than 50 / more than 50" question is usually fewer, per building.

Administrator accounts

As few as one. Reception normally holds it. A shared mailbox works as an administrator account if that is how your building already operates.

Data

Personal data heldName, email address, role. An end date if the person is on a time-limited guest pass. Nothing else.
Special-category dataNone. No health, biometric, genetic, racial, political, religious, trade union or sexual orientation data — there are no fields for it.
Meeting contentNone. No subject, description, agenda or attendee list exists in the schema. Every booking reads as "Name's meeting" to everyone, including administrators and including us.
Payment dataNone. Billing is invoiced; no card is ever entered.
TrackingOne essential session cookie. No advertising, no fingerprinting, no page-level analytics, no consent banner required.

Where the data is stored

To be precise about what this is and isn't: the guarantee is EU, not UK. Cloudflare offers no UK-only jurisdiction, so if your policy requires data to remain physically within the United Kingdom, this does not meet it and we will say so rather than argue. For UK institutions relying on UK GDPR adequacy for the EEA, it does.

The questions that come next

Data retentionBookings are kept while the building is a customer. There is no secondary use, no profiling and no resale, because there is nothing worth profiling.
Export and exitA full CSV export of members, rooms and bookings on request. No lock-in.
DeletionComplete deletion of a site and every record in it within 30 days of a request, normally the same week.
DPASend us yours and we will work through it; we will not insist you sign ours instead. For a service holding a name, an email address and a room booking, it is usually a short conversation.
IntegrationsNone, by design. No calendar, no directory, no SSO, no webhooks, no API into your systems. Calendar information travels one way only, outward: an emailed invitation file and an optional read-only feed a member can subscribe to.
Access by usSupport access to operate the service. Even with it, meeting subjects cannot be read — they do not exist.
Incident responseOne named person, contactable directly, who will tell you what happened and when. No ticket queue.

The technical detail behind these answers is on the security page.

A business case, if your process needs one

Most approval routes want a short paper, not a long one. A room-booking tool is a small purchase and a twelve-page business case makes it look like a large one, which summons exactly the process you are trying to avoid. Six short sections is usually the right size:

  1. The problem, in current-process terms. Not "we lack a system" but the steps people take today — the form, the email to reception, the check for availability, the second form when the time changes. Count them.
  2. Who it affects. The people booking rooms and the person fielding the requests. Name the reception time it consumes.
  3. What the tool does about it. Self-service booking, and rooms that release themselves when nobody turns up.
  4. Why this one. Nothing to connect, nothing to install, no tenant access, no per-seat licensing — so no IT project and no procurement threshold.
  5. Cost and term. Flat per building; free for a pilot; no minimum term.
  6. What happens if it doesn't work. Export the data, stop paying, go back to the spreadsheet. The reversal cost is the strongest argument a small purchase has.

If it helps, send us your institution's template and you will get it back filled in, with the claims above stated in your own house language.

What we can't claim

An approval pack that only contains good news is one an assessor stops trusting. So:

Still have a question?

Email legal at meetcolega dot com. If your process needs something on this page in a different format — your own form, your own template, a signed DPA — ask, and it will come back completed rather than deflected.